前台接待英文:公司前台接待常用的英语

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1.公司前台接待常用的英语

请问有什么可以帮到您?请问您预约了吗?请问您的姓名?5、Welcome to XX.欢迎光临XX,请跟我来。please.I's available now.请坐,我去看一下他/她是否有空。7、After you.您先请.8、Would you like drink tea or coffee?您想喝点什么?re here.X先生/女士 正在等您,拓展资料特殊情况如果客户说了一遍名字,你却没有听清,I beg your pardon"更不如说以下这句来的委婉礼貌,I':m sorry. I didn't catch your name.如果对接人没空/暂无法接待;I':m sorry. Mr.X/Ms.X has a full schedule this week/today.报歉;X先生/女士 本周/今天 的日程已排满,您找 他/她 什么事我能转告吗?您能否留下便条说明您有什么事要见 他/她?

2.求前台接待英语用语

早上好/下午好2、Hi!您好!你有什么事吗?你跟他/她预约了吗?4、What'你叫什么名字?怎么拼写你的名字?你有证件吗?7、Give me one second please.请稍等8、One moment please,let me call him/her first.稍等,我给他/她打个电话.9、I'm sorry. He is busy right now. Would you like to call back later?对不起.他正忙.您过一会再打来好吗?

3.前台接待英文字母

(一)在正式的英语表现里,疑问基本句型可分为下列四种:只要理解这四种基本的句型,就可以处理大部分业务上的状况。1.自己要做什么事时,请问尊姓大名May I have your check-out time,请问您什么时候结帐离开?请让我看一下您的护照好吗?请问您的国籍是什么?2. 麻烦客人时,请您填写这张表格好吗?请您写下来好吗?请您写下传真的草稿好吗?请不要挂电话好吗?3.询问客人的喜好或是做什么时,可使用Would you ~Would you like tea or coffee?请问您要喝茶还是咖啡?请问您要搭计程车吗?请问您介意坐在这里吗?** 只要在疑问词后加“就可以提出大部分的询问,请问您想要何时参观佛山?请问您想何时用餐?请问您想和谁联络?请问您喜欢哪一种房间?请问您的账单如何处理?请问您要逗留多久?请问您要买几张票?4.在提供建议协助、征求意见时?可使用Shall I ~ 或Would you like me to do ~,请问需要我把窗帘拉上吗?请问要我为您画一张地图吗?请问要我为您安排预约吗?(二)招呼语Good morning. (用于中午以前)Good afternoon. (用于中午至下午六点以前)Good evening. (用于下午六点过后)在这些招呼语的后面接句子?sir. Are you checking-out,请问您要退房吗,sir. Welcome to FOSHAN Electrcical Hotel.中午好,欢迎光临佛山电子宾馆Good evening,晚上好?小姐,请问我能为您服务吗,后面也可以接上自己酒店名称、部门名称?早上好?先生,这里是服务台。请问您需要服务吗,(三)回答1.一般性的回答I see?sir.我明白了,sir.好的,2.请对方再等一会儿Just a moment。please.请稍等,Thank you for waiting.您久等了。I am very sorry to have kept you waiting.很抱歉让您久等了。请您稍候好吗?3.要麻烦客人或是拒绝客人的要求时拒绝客人时?不要一口回绝说,要委婉一些”我恐怕没办法那样做。sir. Please let me pass.不好意思。先生,4.道歉如果是自己的错就说,I am sorry.。就说:I am very sorry for the delay.很抱歉延误了时间I am very sorry for the inconvenience.很抱歉造成您的不便”I would like to apologize for the mistake.为这个错误我深致歉意。5.客人对自己说。时回答You are welcome.不客气“sir.谢谢您。6.交给客人某些东西时。可以说Here you are.您要的东西在这里。Here is your room key.这是您的房间钥匙,可以说。We hope to see you again soon.希望不久能再次见到您。Thank you for staying with us.谢谢光临。8.当客人的英语难以理解时面对客人的疑问。不要只是一味地傻笑。或是一直说Yes,Yes.如果听不懂事,要向客人提出疑问,或是先向对方说,对不起?对不起请再说一遍好吗?请您重复一遍好吗?若是不敢肯定对方所说的部分内容时,可以将不明白的部分重复一遍?不好意思:您是说您丢了房间的钥匙?电话英语的应对1. 接电话时不可以简单地回答,您好。请问您要服务吗”2.打错电话时如果是外线打错时,I am afraid you have the wrong number.不好意思“您打错电话了?可以回答?This is Room Reservations. I’ll transfer your call to Restaurant Reservations.这里是客房预约处,我帮您转接到餐厅预约柜台:3.当负责的工作人员不在时I am afraid Mr.Lin is out at the moment. He should be back around 5 p.m.不好意思,林先生现在外出。他应该会在下午5点左右回来,不好意思,郝先生正在讲电话。I’ll tell him to call you back when he returns.他回来时。我会请他回电。请告诉我您的大名和电话好吗。

4.酒店前台接待用到的英语有哪些?

(一)在正式的英语表现里,疑问基本句型可分为下列四种:1. May I ~2. Could you ~3. Would you ~4.Shall I ~?只要理解这四种基本的句型,就可以处理大部分业务上的状况。1.自己要做什么事时,就使用May I ~May I have your name, please?请问尊姓大名May I have your check-out time, please?请问您什么时候结帐离开?May I see your passport, please?请让我看一下您的护照好吗?May I know your nationality, please?请问您的国籍是什么?2. 麻烦客人时,可使用Could you ~Could you fill out the form, please?请您填写这张表格好吗?Could you write that down, please?请您写下来好吗?Could you draft the fax, please?请您写下传真的草稿好吗?Could you hold the line, please?请不要挂电话好吗?3.询问客人的喜好或是做什么时,可使用Would you ~Would you like tea or coffee?请问您要喝茶还是咖啡?Would you like to take a taxi?请问您要搭计程车吗?Would you mind sitting here?请问您介意坐在这里吗?** 只要在疑问词后加“Would you ~”,就可以提出大部分的询问。When would you like to visit Foshan?请问您想要何时参观佛山?When would you like to have lunch?请问您想在哪里用餐?What time would you like to eat?请问您想何时用餐?Who would you like to contact?请问您想和谁联络?Which kind of room would you prefer?请问您喜欢哪一种房间?How would you like to settle your bill?请问您的账单如何处理?How long would you like to stay?请问您要逗留多久?How many tickets would you like to buy?请问您要买几张票?4.在提供建议协助、征求意见时,可使用Shall I ~ 或Would you like me to do ~?Shall I draw the curtains?请问需要我把窗帘拉上吗?Shall I draw you a map?请问要我为您画一张地图吗?Shall I make the reservation for you?请问要我为您安排预约吗?(二)招呼语Good morning. (用于中午以前)Good afternoon. (用于中午至下午六点以前)Good evening. (用于下午六点过后)在这些招呼语的后面接句子,例如:Good morning, sir. Are you checking-out?早上好,先生,请问您要退房吗?Good afternoon, sir. Welcome to FOSHAN Electrcical Hotel.中午好,先生,欢迎光临佛山电子宾馆Good evening, Ms. May I help you?晚上好,小姐,请问我能为您服务吗?后面也可以接上自己酒店名称、部门名称,如:Good morning, sir. This is the Front Desk. May I help you?早上好,先生。这里是服务台,请问您需要服务吗?(三)回答1.一般性的回答I see, sir.我明白了,先生。Certainly, sir.好的,先生。2.请对方再等一会儿Just a moment, please.请稍等。Thank you for waiting.您久等了,先生。I am very sorry to have kept you waiting.很抱歉让您久等了。Could you wait a little longer, please?请您稍候好吗?3.要麻烦客人或是拒绝客人的要求时拒绝客人时,不要一口回绝说“No.”,要委婉一些。I am afraid I can’t do that.不好意思,我恐怕没办法那样做。Excuse me, sir. Please let me pass.不好意思,先生,麻烦让我过一下。4.道歉如果是自己的错就说“I am sorry.”; 如果是公司的错,就说:“We are sorry.”。I am very sorry for the delay.很抱歉延误了时间I am very sorry for the inconvenience.很抱歉造成您的不便。I would like to apologize for the mistake.为这个错误我深致歉意。5.客人对自己说“Thank you.”时回答You are welcome.不客气。Thank you, sir.谢谢您,先生。Thank you very much.非常感谢您。6.交给客人某些东西时,可以说Here you are.您要的东西在这里。Here is your room key.这是您的房间钥匙。Here it is.这是您的东西。7. 当客人准备离开时,可以说:Have a nice day.祝您有美好的一天。Please enjoy your stay祝您住宿愉快。We hope to see you again soon.希望不久能再次见到您。Thank you for staying with us.谢谢光临。8.当客人的英语难以理解时面对客人的疑问,不要只是一味地傻笑,或是一直说Yes, Yes.如果听不懂事,要向客人提出疑问,或是先向对方说“Just a moment, please.”, 然后请求他人协助。Pardon?对不起?Pardon me?对不起?I beg your pardon?对不起请再说一遍好吗?Could you repeat that, please?请您重复一遍好吗?若是不敢肯定对方所说的部分内容时,可以将不明白的部分重复一遍,如:Excuse me, sir. Do you mean you lost your room key?不好意思,先生,您是说您丢了房间的钥匙?电话英语的应对1. 接电话时不可以简单地回答“Hello”,而应报上自己的公司或所属单位的名称。例如:“Hello, this is Information Desk.”您好,这里是问询处。“Information Desk speaking. May I help you?”问询处,请问您要服务吗?2.打错电话时如果是外线打错时,可以回答:I am afraid you have the wrong number.不好意思,您打错电话了。This is the FOSHAN Electrcical Hotel, 这里是佛山电子宾馆.如果是总线转错内线时,可以回答:This is Room Reservations. I’ll transfer your call to Restaurant Reservations.这里是客房预约处,我帮您转接到餐厅预约柜台。3.当负责的工作人员不在时I am afraid Mr.Lin is out at the moment. He should be back around 5 p.m.不好意思,林先生现在外出。他应该会在下午5点左右回来。I am afraid Mr.Hao is on another line. Could you hold the line, please?不好意思,郝先生正在讲电话。请您在线上稍侯好吗?I’ll tell him to call you back when he returns.他回来时,我会请他回电。May I have your name and phone number, please?请告诉我您的大名和电话好吗?4.当会话结束时结束电话中的对话时,不可以简单说“bye-bye”,最好说:Thank you for calling.感谢您的来电。You are welcome, sir.先生,不客气。We look forward to hearing from you.我们静候您的佳音。Please contact me if you have any further questions.如果您有任何其他问题,请和我联络。

5.公司前台接待常用英语会话

前台接待访客常用会话(1)许多规模比较大的公司都有一个接待员,我们通常叫前台。The work of a receptionist is interesting and varied. 前台的活可是不少。The work is also important because the receptionist is the first person visitors see when they come to a firm. So the receptionist gives them the first idea of the firm. 我们来看看Rose 这位前台是怎样接待来访客人的吧。Good morning. Is this Modern Office Ltd.?ROSE:ROSE:yes,that'Yes,m the Sales Manager'll take you to his office. 前台接待访客常用会话(2) 一般的访客都是提前有预约的。但也有些没有预约的“不速之客”这个时候前台应该怎样接待这些客人呢。我们看看Rose 是怎么做的吧?I':thanks,ROSE?Oh:Yes:Er... No:I haven',t. You see;Well:ll ask his secretary when he'll;s office. ROSE:hello Maria. It'MARIA:Hmmm,What'ROSE:It'Yes,I usually stay there. 前台接待访客常用会话(3)公司里常来的客户一般前台都熟悉。也会有陌生人来造访。这不,且看Rose如何处理。Er,Hello,would you please go up to Room 9 on the first floor. Mr Ballito'That's right. The stairs are on the left. MR LEFERE:Thank you.

6.面试酒店前台接待,用英语做自我介绍

很高兴能有机会来贵酒店面试,我叫XXX,今年20岁,我毕业于广州市华南师范大学。我个性开朗活泼,办事沉稳,团结协作及责任心强。在佛山口岸国际旅行社工作过一段时间,现在正在加强英语水平的提高。自已非常喜欢酒店前台这项工作,我认为我有能力胜任它,希望贵酒店能给与机会。谢谢!

7.前台用英语怎么说

前台的英文:sɛpʃ接收;招待会;感受;反应短语reception area接待处;接待室reception room会客室,接待室wedding reception结婚宴会,婚宴reception centren. 接待处例句Wait at reception for me.在服务台等我。扩展资料近义词1、reaction英 [rɪ)n] 美 [rɪkʃn]n. 反应,感应;反动,反作用短语reaction kinetics反应动力学polymerase chain reaction聚合酶链反应adverse reaction不良反应;逆反应;有害反应catalytic reaction催化反应allergic reaction过敏反应;变态反应2、response英 [rɪ
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